It’s the little things in life that give me the most pleasure: a smile, a thoughtful touch, a flower in bloom in my garden.

A poppy from my garden

A poppy from my garden

In the restaurant world the equivalent comes under the service banner and in recent weeks there were some touches that really made me stop and think about that. It’s so easy to ruin a great experience and equally easy to make it the best if you have the right attitude to it. As I am working on a new restaurant at the moment it fascinates me to ponder how do you offer the latter each and every time and how do you both recruit and train people to just get it?

A couple of weeks ago I took Dad to a little gastropub I had read about near work: The Plough Inn at Longparish. Chef James Durrant won the prestigious Gastropub Chef of the Year award at this years Top 50 Gastropub Awards and so I fancied trying it, but it was most definitely the service which sealed the deal for me.

We were up against it for time and this did not phase the staff. When my plate of food was going to be ever so slightly late, they deposited a freebie crab salad centre table to make up for it, even though we had barely put our forks in that dish when my ordered plate arrived. But the thing that truly charmed me arrived when the bill came. Yes, there was a lovely plate of home-made fudge, but in addition, to celebrate Father’s Day, they brought a bottle of Tiger beer with a lovely tag just for Dad. How clever. It was so simple and yet so right. It sealed the deal for me and I will most definitely be back.

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Those chefs who have had the experience of time and understand their customers find their own way of exceeding expectations. At Koffmanns the bread comes complete with a little treat to add to the table. Last time I went it was a pissaladiere, but I suspect it is always something that makes the most of what is in the kitchen. And clever Jamie Oliver is never one to miss a customer facing opportunity so he ensures that even whilst queueing for his no-bookings Jamie’s Italian, the line is served with antipasti treats to keep the atmosphere positive. Jamie may be a chef but he is also a great marketer and always one of the people. He gets it so right.

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It is generally the sweets with coffee that are the added extras on a menu. At Restaurant Story they followed the latest trend to serve a mini Tunnock’s teacake, which I am told is also the petit four of choice at Bubbledogs Kitchen Table, Upstairs at the Ten Bells and also the Clove Club. But for the greatest of all, you have to go back to the iconic El Bulli. After our 23 course escapade we could hardly do it justice, but the last menu entry written simply as ‘Chocolate’ was a piece de resistance.

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I love Simon Hopkinson.

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He is a chef’s chef. Those who knew him in the heady days of Bibendum still sing his praises as a chef, but sadly he didn’t enjoy cooking in that environment. The restaurant’s loss was the cookery book’s gain and in “Roast Chicken and Other Stories”, Hopkinson created a recipe book that is an icon. It should be on every kitchen bookshelf.

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Despite being published in 1994, it is still going strong decades later and was voted the most useful cookbook of all time by Waitrose Food Illustrated in 2005. It’s quite something in the food world to beat the likes of Delia, Rick, Nigel & Hugh but to outsell Harry Potter….well that really says it all.

He is now back on TV with a new series: Simon Hopkinson Cooks. Even the programme title is typically understated. This man definitely knows how to cook and in a way that is easy for amateurs like me. He keeps it very simple, his instruction is well communicated and the food itself is yummy.

I was struck by the Gnudi recipe. I am linking it here just in case you decide to google it like I did and get the link to Come Dine With Me : Nude Dining. OK – I missed out the ‘g’, but that’s no reason to take me there!

I am going to get some lovely buffalo ricotta from M, the dairy manager at Laverstoke and get cooking.

And now I have series linked Mr H. and can’t wait for next week. Bring on Classic Lunch.

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I’m in the process of doing up a new house and like most people interested in food, it is the kitchen that preoccupies my mind.

The market is packed with all sorts of designs to suit all different pockets and if I was going to generalise, I would say that those people who choose the pricey top tier are not the real cooks. We food fanatics seem to put more value on the ergonomics and the gadgets than we do the finish and the fact that a drawer will automatically close even if you don’t push it shut.

I also like to feel a sense of hygiene in a kitchen so invariably am drawn to white, but then again I don’t like it to feel clinical so I am adding in colour and natural wood to ensure that there is warmth. I also find this adds texture which seems to be something that I find important in design. In terms of colour, there is a huge amount of copper coming out in the design books at the moment and it is a metal that I have always loved so I am most definitely erring away from chrome and onto more golden hues.

copper-cookwareCopper kenwoodIf money was no object I would make sure that I had a full set of these pans which are just wonderful in themselves, but I am thinking this is going to be something I need to collect over time instead given my purse. That is unless I find the bronze Kenwood mixer which I have only ever seen in the USA. If anyone can influence that – please bring it to the UK. Then I would have to leap in and get that first.

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The other must for me is some sort of plant life. I know living walls are very of the moment, so I am not going to go there, but certainly an element of fresh herbs growing in my kitchen feels like a must. These troughs on the wall are so lovely and I am figuring out a way of doing that at a level that means I can cut fresh herbs for cooking. I saw this in a kitchen shop and am working on a version right now.

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A few other musts: having a big bin directly below the working surface; good taps; chopping surface adjacent to the hob; gas hob (of course) and lots of storage not only for all the crazy utensils I have collected over the years but also all the pantry ingredients. When I say lots of storage, I mean the type that keeps everything behind doors so that the kitchen doesn’t get cluttered. Even things like the microwave and blender should be kept hidden in my book. Finally I like some sort of central unit so that cooking and socialising can combine as I spend too much time in the kitchen and always love getting people together to eat.

My hairdresser then got me onto the whole hot and cold water thing this weekend. She reckons its a must to have a hot (read boiling) water tap and now my kettle has conked out that seems like a good call, plus filtered cold water to fend off all the furring up of all the white goods, let alone the kettle. Nowadays there are some really great systems that, if installed up front, save a huge amount of time, energy and money so I am glad she gave me a talking to about that…along with sorting out my natural highlights!

Now all I have to do is figure out a way of displaying all my cookery books. I love this unit but have never been able to find it to purchase, so I will have to ask someone nicely if they can make me a wall mounted version. Then I can fill it with lovely tomes of food. Perfect.

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It was great to celebrate this bank holiday with lots of sunshine and great friends. Isn’t that what life is all about?

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Catering for us all in the garden really is a favourite thing for me and it was made all the better for a burst of allium .. and all the merrier for Mr Jones with his sidekick JR.

Ottolenghi's Wild Rice Salad

Ottolenghi’s Wild Rice Salad

On occasions like these I fall back on a tried and tested formula with large bowls of yummy food for us all to dig into and this time the sunshine inspired a Greek-ish menu: slow cooked lamb shoulder with a wonderful piece of Laverstoke Park Farm meat studded with loads of rosemary and garlic was cooked slowly for over 5 hours so that it really did fall off the bone. I matched that with tabbouleh, tzatziki and flatbreads. The tabbouleh was Ottolenghi’s, and the tzatziki was one that I saw on Australian Masterchef from George Calombaris. It simply tastes better with the lemon zest and the moisture drained from the cucumber. The final main dish was adapted from another Ottolenghi recipe: Wild Rice Salad.

For dessert I had prepared a lemon and saffron cake from an old recipe that I had but that was most definitely superseded by the professional baker of the group. I met Caroline whilst volunteering at a school cookery class that we did for kids with learning difficulties and it was clear to me then that C, along with Mr Jones, was in a different league. They had both trained at Leith’s and C subsequently set up her own catering company specialising in the most wonderful cakes. She is a genuine talent supplying an array of local delis with her delectations. Today she brought with her the latest in her repertoire which was a banana and chocolate chip cake with peanut butter icing.

There is nothing more to say – I leave you with a pic of the bits we didn’t demolish that will be going to work tomorrow.

Banana and chocolate chip cake with peanut butter icing

Banana and chocolate chip cake with peanut butter icing

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